We talk a lot these days about what the “post-pandemic workforce” will look like. Will we recede back into our old habits or are some changes, implemented by necessity, simply here to stay?
For many organizations, the telecommuting trend was already used as a way to provide soft benefits for talent acquisition. Workers were already demanding flexibility in some sectors. We’ve already seen evidence that this trend will likely persist where there are investments in culture and retention.
Likewise, in distribution, e-commerce is more than just a cresting wave. The impetus for robust online sales functionality has been accelerating for years, but it was the pandemic that removed the last training wheel and sent it speeding off into the distance. There’s debate over whether distributors are completely ready, but even B2B consumers spent the last year adjusting to the new normal and some industry experts say there’s no turning back.